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Account Setup
4 articles
Crypto Trading
6 articles
Gift Card Cashout
8 articles
Bank Settlements
3 articles
Frequently Asked Questions
Once your cryptocurrency deposit is confirmed on the blockchain, or your gift card transaction is successfully scanned and locked, our payment gateways automatically release cash to your bank account. The average delivery time is about 5 minutes.
We support a wide selection of over 100 card brands including Steam, iTunes/Apple, Google Play, Sephora, Nordstrom, Amazon, eBay, Macy's, RazerGold, and Vanilla Visa. Check the rates calculator inside the app to see current purchase margins.
For general retail users transacting inside our mobile application, the limit per transaction is $5,000 equivalent. For amounts larger than $5,000, please reach out directly to our OTC trade desk on WhatsApp or email for custom quotes and zero-slippage executions.
We implement advanced industry-standard protection including end-to-end SSL connection encryption, cloud firewalls, and multi-factor logins. We do not store credit card credentials or sensitive personal passwords on our servers.
Bank settlements can occasionally be delayed by interbank network congestion. If you do not receive credit after 30 minutes, open a support ticket immediately on the app or contact us at [email protected] with your trade reference ID.
Still have questions?
Our customer support teams are active 24 hours a day, 7 days a week, including holidays. Get in touch directly: